How can we help?

Have a question for us? No problem – find our contact details below

Need to make a claim?

Firstly, check your policy and certificate to make sure you have the appropriate cover. To report an incident or claim, please use the following contact details:

Post: Lifestyle Claims, Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire SO53 3YA

Phone: 0330 111 0251


Please note, telephone calls may be recorded for joint protection, training, and/or monitoring purposes

For customer service enquiries...


Post: ONE PRO Insurance Solutions, Third Floor, Ellenborough House, Wellington Street, Cheltenham, GL50 1XZ

Phone: 01242 894060 (Monday to Friday 9am - 5pm)