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How to Make a Claim

Making a claim? Find all the information you’ll need below

Firstly, check your policy and certificate to make sure you have the appropriate cover. To report an incident or claim, please use the following contact details.

Cycle Insurance Claims

You must notify us of any claim or any circumstances which may give rise to a claim, which have occurred during the period of insurance, within 30 days of the event occurring

Policy wording

Cycling Event Claims (for organisers)

You must notify us of any claim or any circumstances which may give rise to a claim, which have occurred during the period of insurance, within 7 days of the event occurring

Policy wording

Cycling Travel Insurance Claims

When contacting the claims handler please quote scheme reference DTW1991 Sports Travel+ and the policy ID stated in your travel insurance certificate

Policy wording